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This box may not use your org's credential here

Code: egress.no_grant

The box’s policy may not use the org’s credential for the destination.

Awake’s answer says:

the box's policy doesn't let it use your org's credential for this destination

Every request a box sends leaves through the Egress Proxy, outside the box, which allows only what your org’s policy names and refuses the rest. The Egress Proxy says more.

Ask your Awake admin to let your box use the org’s credential for this destination.

In the console, an Org admin opens Admin → Secrets.

Tell the person what was refused and why, with this code, and don’t retry in a loop. Don’t try another host, encoding or route to get around a control.

The Egress Proxy records each refusal, never the request’s data. Org admins and security auditors read the records in the Audit log.

Ask your Awake admin. Give them the code, egress.no_grant, and when it happened.