The secret has expired
Code: egress.secret_expired
What happened
Section titled “What happened”The secret whose placeholder the request carries is past its expiry.
Awake’s answer says:
the secret whose placeholder this request carries has expired: replace it, or change its expiry
Why Awake does this
Section titled “Why Awake does this”Every request a box sends leaves through the Egress Proxy, outside the box, which allows only what your org’s policy names and refuses the rest. The Egress Proxy says more.
What you can do
Section titled “What you can do”Replace the secret’s value, or change its expiry, in Secrets.
In the console: Secrets.
Open Secrets, find the secret whose placeholder your tool uses, and choose Replace value, or change its expiry. The placeholder stays the same, so your tool’s configuration needs no change.
What your admin can do
Section titled “What your admin can do”For one of your org’s secrets, an Org admin replaces it in Admin → Secrets.
For agents
Section titled “For agents”Tell the person what was refused and why, with this code, and don’t retry in a loop. Don’t try another host, encoding or route to get around a control.
Where Awake records it
Section titled “Where Awake records it”The Egress Proxy records each refusal, never the request’s data. Org admins and security auditors read the records in the Audit log.
Related codes
Section titled “Related codes”egress.placeholder_elsewhere: A secret’s placeholder was sent where the secret isn’t added
Still stuck
Section titled “Still stuck”Ask your Awake admin. Give them the code, egress.secret_expired, and when it happened.